Paul Gilliam

Senior Product Leader & Platform Strategist

I see the patterns that unlock million-dollar platform opportunities.

8 Years
Product Experience
$5M+
Revenue Growth
100%
Market Fit Achieved
5
Verticals Transformed

Strategic Product Leadership

Market Category Creation

Systematic market analysis identifying platform opportunities through competitive intelligence and customer discovery.

  • • Platform economics analysis
  • • Competitive differentiation strategy
  • • Market gap identification

Platform Strategy & Execution

Transform traditional SaaS into competitive platform ecosystems with measurable revenue impact.

  • • API ecosystem development
  • • Partnership strategy execution
  • • Revenue stream diversification

Cross-Functional Leadership

Strategic influence across engineering, sales, and marketing to drive platform transformation initiatives.

  • • Engineering team coordination
  • • Executive stakeholder management
  • • Strategic vision alignment

Strategic Impact & Results

8
Years Product Experience
$5M+
Revenue Growth
100%
Market Fit Achieved
5
Verticals Transformed

Platform Leadership Experience

Moving Operations Intelligence (Smart Insights)

SmartMoving Software • 2024

100%
Beta Retention

Identified market opportunity for embedded analytics through systematic customer discovery. Executed paid beta program achieving 100% retention and exceeded initial sales targets, demonstrating strong product-market fit for new analytics category.

Market Validation:

100% paid beta retention with immediate sales traction

Customer Discovery:

Systematic market research identifying embedded analytics opportunity

Category Creation:

New analytics category with strong product-market fit

Fintech Partnership Execution

SmartMoving Software • 2024

$1M+
Weekly Volume

Launched and operationalized ACH platform handling $1M+ weekly volume. Executed full compliance lifecycle, achieved first-try audit success, and directly reduced processing costs for customers.

Platform Launch:

$1M+ weekly transaction volume handling

Compliance Excellence:

First-try audit success with full lifecycle execution

Cost Optimization:

Direct processing cost reduction for customers

Alternative Transportation Software Platform

First Student • 2021-2022

$20M
Projected Revenue

Led platform strategy for new alternative transportation vertical, coordinating 40+ team of cross-functional leaders and consultants to consolidate fragmented 5-tool market into unified solution. Conducted executive stakeholder discovery across multiple locations to align business requirements with technical architecture, delivering integrated 4-application platform with $20M projected revenue impact.

Platform Strategy:

5-to-1 tool consolidation with market disruption potential

Team Leadership:

40+ cross-functional leaders and consultants coordinated

Revenue Impact:

$20M projected revenue from integrated platform solution

Corporate IT Architecture Overhaul

First Student • 2021-2022

Azure
Cloud Migration

Led a company-wide IT and product architecture transformation to align technology systems with mission-critical operational goals. Directed migration of all systems to Azure Cloud in partnership with a third-party consulting firm, eliminating infrastructure bottlenecks and enabling scalability. Efforts focused on reducing overhead labor, aligning features with user workflows, and improving visibility across dispatch and support operations.

Architecture Strategy:

Company-wide transformation aligning technology with operations

Cloud Migration:

Complete Azure migration eliminating infrastructure bottlenecks

Operational Impact:

Reduced overhead labor with improved workflow visibility

Product Leadership Experience

Senior Product Manager

SmartMoving Software • Jan 2024 - Present

Platform transformation and market category expansion through systematic customer discovery, competitive intelligence, and strategic partnership execution serving 8,000+ users.

$5M+
Value Created

Senior Product Manager

Zebra Technologies • Nov 2022 - Jan 2024

Market opportunity assessment and competitive positioning for retail technology business unit, conducting strategic analysis for AI-driven inventory planning platform.

Product Manager

Koddi • Jun 2022 - Dec 2022

Enhanced digital advertising platform operations for enterprise clients including Kroger and Hotels.com, focusing on competitive optimization and customer discovery.

Product Manager

First Student • Sep 2021 - Jun 2022

Led strategic transformation coordinating 40+ engineers delivering platform consolidation with $20M projected revenue impact.

$20M
Projected Revenue

Foundation & Recognition

Education & Development

MBA - Business Management

Quantic School of Business and Technology

Platform Economics, Competitive Analysis, Strategic Market Development

B.S. Information Systems & Business

University of Colorado Colorado Springs • 4.0 GPA, Summa Cum Laude

Enterprise Platform Architecture, Strategic Systems Design

Strategic Recognition

International Business Competition Excellence
Strategic Entrepreneurship Recognition
Elite Academic Institution Offers (Harvard, Stanford, MIT)
Published Strategic Framework Development
5-Year Community Leadership Excellence (600+ Homes)

Ready to Drive Platform Transformation?

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